Effective Date: 03/07/2025

At Sareen, customer satisfaction is our top priority. We offer return, exchange, or refund services under specific conditions as outlined below.

✅ Eligible for Return/Exchange

You may request a return or exchange within 7 days of delivery if:

• You received a defective, damaged, or wrong product.

• You received a different size or design than what was ordered.

❌ Not Eligible for Return/Exchange

• Sarees purchased during sales, discounts, or clearance.

• Sarees that are used, washed, or altered.

• Minor color variations due to lighting or screen settings.

📋 Return Conditions

• Product must be unused, unwashed, and in original packaging with tags intact.

• A video of parcel opening is preferred in case of damage claims.

• The customer must inform us via email or WhatsApp within 48 hours of delivery if there is any issue.

🔄 Refund Process

• Refunds will be processed to the original payment method within 7–10 business days after product inspection.

• For Cash on Delivery (COD) orders, refund will be made via bank transfer or UPI after verifying your details.

📩 To initiate a return

Contact our support team:
📧 Email: [Insert Email]
📞 WhatsApp/Call: [Insert Number]