Terms and Conditions

Effective Date: 03/07/2025

Welcome to Sareen. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our website (www.sareen.in) or purchasing from us, you agree to be bound by these Terms and our Privacy Policy.

1. Company Information

Sareen is a brand engaged in the sale of premium sarees through its website and other online/offline channels.
Registered Address: [Insert Full Address]
Customer Support Email: [Insert Email]
Customer Support Number: [Insert Phone Number]

2. Eligibility

You must be at least 18 years old to use our services or purchase products. If you are under 18, you may use the website only under the supervision of a parent or legal guardian.

3. Products and Pricing

• All prices are in INR and inclusive of applicable taxes (unless specified).

• We reserve the right to change the prices or discontinue products without prior notice.

• While we strive to maintain accuracy, there may be rare cases where product descriptions, images, or prices are incorrect due to human or technical error.

4. Orders and Payments

• Orders are confirmed only after successful payment.

• We accept payment via secure gateways (e.g., Razorpay, UPI, Net Banking, Debit/Credit Cards).

• Sareen reserves the right to cancel or refuse any order at its sole discretion (e.g., in case of stock issues or suspicious activity).

5. Shipping & Delivery

• We deliver across India with standard delivery timelines of 5–10 business days, depending on the location.

• Tracking details will be provided after order dispatch.

• Delivery timelines are estimates and not guaranteed. We are not liable for delays caused by third-party logistics partners.

6. Return and Exchange Policy

We offer returns or exchanges only in the following scenarios:

• You received a defective or damaged saree.

• You received the wrong product.

• You received an incorrect size (if applicable).

• Returns are accepted within 7 days of delivery.

• The product must be unused, unwashed, and in its original packaging with all tags intact.

To initiate a return or exchange, please contact our support team at [Insert Email/Number].

NOTE: We do not accept returns or exchanges for sarees purchased during sale/clearance or for minor color variations due to lighting or screen display.

7. Intellectual Property

All content on the Sareen website, including logos, images, text, graphics, and product designs, is the exclusive property of Sareen or its content suppliers and protected under the Indian Copyright Act, 1957 and the Trademarks Act, 1999.

8. Limitation of Liability

• Sareen shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of the products or website.

• In any event, our total liability shall not exceed the value of the product purchased.

9. User Conduct

You agree not to:

• Use the website for unlawful activities;

• Upload or transmit any harmful code;

• Interfere with the website’s functioning;

• Violate any applicable law.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of the courts in [Insert City, e.g., Kolkata/Mumbai/Delhi], India.

11. Updates and Modifications

Sareen reserves the right to modify these Terms at any time. Updates will be posted on this page, and continued use of the website after such changes constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms & Conditions, feel free to contact us:

Email: [Insert Support Email]
Phone: [Insert Support Number]
Office Hours: [Insert Timings, e.g., Mon–Sat, 10 AM – 6 PM]